Contact Us

If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat.

Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET

Shopping Assistance

Need help shopping for a plan?

Find your plan type listed below for a number to reach a product expert. Already a member? Log In for a more personalized experience.

Individual & Family Plans (under age 65):

844-305-6963 (TTY/TDD: 711)

Medicare Advantage and Prescription Drug Plans:

855-731-1090 (TTY/TDD: 711)

Mon-Fri, 8 a.m. to 8 p.m. except Thanksgiving and Christmas

Employer Plan:

To learn more about which plans may be right for you, or to get a quote, send the following details to NYSmallBusiness@anthem.com and we’ll connect you to a local New York Broker:
Name
Organization’s name
ZIP code
Number of Employees
Phone number and/or Email address

Live Chat For Members

Log in to your member account to talk with a live representative.

FAQs

Find answers to questions about benefits, claims, prescriptions, and more.

Medicare Supplement Plans

Anthem is no longer accepting Medicare Supplement (Medigap) plan applications for new members in New York. However, all current members will retain their existing Medicare Supplement Plans as long as they continue to pay their premiums.

Legal Disclosure

Not connected with or endorsed by the U.S. Government or the federal Medicare program.


The purpose of this communication is the solicitation of insurance. Contact will be made by an insurance agent or insurance company.


This policy has exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, please contact your agent or the health plan.

Attention: If you speak any language other than English, language assistance services, free of charge, are available to you. Call our Customer Service number, (TTY: 711).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame a nuestro número de Servicio de Atención al Cliente (TTY: 711).

注意:如 果您使用非英語的其他語言,您可以免費獲得語言援助服務。請致電聯絡客戶服務部(聽語 障用戶請致電:711)。